Stories from the National Social Value Awards 2018 – Inspiring Leadership


From supporting young people into work to embedding social value in procurement, organisations across the UK are engaging with their local communities to deliver meaningful social value.

2018 was the first year of the National Social Value Awards and saw a fantastic range of submissions from projects across the UK. Below we explore some key highlights from the winners of the Project Awards, all of which demonstrated innovation and leadership in delivering added social value for their communities.


Legal & General Homes: Buckler’s Park Community Social Value Charter – Project Award Winner, 2018

Legal & General Homes is a new house builder, notable not just for the quality of the communities it is delivering but for its commitment to doing things differently. At their first development - Buckler’s Park in Crowthorne, Berkshire – their team has been working to create physical, economic, environmental and social benefits for the area since long before the first residents arrived in September 2018. Through the hard work of the business and the local community, Legal & General Homes has to date delivered £4,096,422 of social value for Crowthorne.

In August 2017, before the foundations had been laid for the first home, Legal & General Homes worked with the Social Value Portal to develop and sign the first Social Value Charter in the UK. The aim was – and is – to monitor and communicate how much value its developments produce to the benefit of local people, ensuring a resilient, first rate and sustainable community is created.

In developing this, Legal & General Homes consulted with local businesses, faith groups, traders and parish councils and surveyed over 430 private residents to gather opinions. The resulting Social Value Charter has empowered local people and Legal & General Homes to narrow down the needs, priorities, challenges and opportunities that Crowthorne might face. This has allowed Legal & General Homes to channel its efforts into things that matter most to Crowthorne residents – from traffic and public transport to employment and the local high street.


One Manchester: Embedding Social Value into Procurement – Project Award Winner, 2018

One Manchester has successfully incorporated social value into its procurement both strategically and operationally. While capturing a commitment to deliver social value is key to the tendering process, it is not always efficiently delivered post contract award. For this reason, One Manchester has adopted a range of measures within its approach to procurement to ensure the tangible delivery of local social value outputs and outcomes, which go beyond simple tender responses.

One Manchester appointed a Social Value Lead in 2016, tasked with leading and overseeing how the provider embedded social value into its procurement. Whilst the organisation had formally agreed at to commit to social value through procurement, with social value weighted at 20% in all tenders, success on the ground had been mixed. To address this inconsistent delivery, and to ensure social value is at the heart of procurement, One Manchester took a structured approach, incorporating the following elements:

  • An organisational wide social value policy

  • Adopting a local focus

  • Forge links between the procurement process and tangible impact

  • Creating a social value toolkit

  • Proactive contract management

For One Manchester, this approach has demonstrated that investing in resource can increase the cumulative impact of social value outputs from contracts. Internally, a consistently increasing number of contracts are incorporating social value in procurement, from £3m to £17m worth of spend within 24 months. From 2016/17 to 2017/18, One Manchester saw contracts actively incorporating social value increase from five to an additional 17 contracts. Presently there are more than 30 cumulative contracts that are active with social value considerations.

Balfour Beatty, Scape Procure and Perth & Kinross Council: Measuring Social Value with the National TOMs – Project Award Winner, 2018

Through delivery of Phase One of the Perth Transport Futures Project, Balfour Beatty and Perth and Kinross Council have adopted a ‘one project team’ approach to every element of the project. This partnership has allowed for a structured and effective approach to delivering social value and has allowed the efforts of the team to touch every sector of the community. The project has measured its social value add using the Social Value Portal and a suite of corporate TOMs tailored to focus on Balfour Beatty’s core values and aspirations. Some key social value highlights include:

Scottish Prison Service Partnership – The National TOMs guidance shows that providing pathways to a positive outcome for those with a background of offending by lifting them from a habitual cycle of reoffending and providing opportunities to work, train and successfully integrate back to their communities. For those who have benefitted from the partnership between SPS and Balfour Beatty – aimed at up-skilling candidates, providing work experience opportunities and ultimately sustainable employment – the potential outcome is life-changing, not just for individuals but for their families and communities.

Schools engagement – Working in partnership with multiple local schools, Balfour Beatty have been able to deliver careers guidance and inspiration; curriculum support; STEM based workshops; work experience; and engagement with teaching staff – reaching over 2600 students across primary, secondary and further education. Balfour Beatty’s mission is to break down preconceptions, particularly around apprenticeships and diversity, to help local communities understand the wide-ranging opportunities available to those who pursue a career in civil engineering and construction.


Keepmoat Homes & Salford City Council: Supporting Young People into Work – Project Award Winner, 2018

Keepmoat Homes are a national house building company. Delivering on Social Value is part of Keepmoat Homes commitment to delivering true regeneration, ‘more than just bricks and mortar’. In partnership with Salford City Council, Keepmoat Homes is developing 425 new homes in the Charlestown Riverside area we have committed to improving the lives of local people by offering a variety of training, bespoke to the area.

Last year, Keepmoat Homes brought together Connexions and Inspiring Communities Together to work with local young people not in employment, education or training (NEET) with the aim of tackling reducing levels of local unemployment. The 6-week programme was a huge success resulting in all the young people moving on to employment, training or further education.

Unlike other programmes, we get the young people working on site and delivering real work outcomes. Following the success of the previous year, Keepmoat Homes decided to support the young people again, bye delivering a Level one Horticulture course based on feedback from local young people. Inspiring Communities Together were successful in securing funding from the Tesco’s Bags of Help scheme contributing to the costs to delivering the Level one Horticulture sessions which we commissioned Groundwork to deliver. We recruited eight Salford NEET young people and one local resident, an ex-offender trying to get his life back on track following prison and drug and alcohol abuse.


Stockton-On-Tees: Embedding Social value into CCTV Procurement – Project Award Winner, 2018

Stockton-on-Tees Borough Council has recently invested significantly in its CCTV network, control room and network systems. The Council decided to embed social value into this contract as it was felt this was outside of the usual tenders where social value would be included.

To support bidders, specifically SMEs within the industry may not be accustomed to or may not have been previously required to consider Social Value, an event was organised to give an overview of the procurement process with a predominant focus on detailing the Social Value element of the tender. The event gave the bidders and internal stakeholders the opportunity to gain a greater understanding of the Council’s vision on Social Value and importantly, to ask any questions. Feedback from bidders and internal colleagues at this event was plentiful and evidenced the need to engage with the market, explain the process in plain English and be as supportive as possible.

The first and important outcome was the successful and compliant return of the Social Value submission and method statement from bidders. This was followed by a robust Contract Management Plan has been developed to ensure the successful bidder’s compliance with their tender throughout the contract duration. The annual value of the contract is approximately £200,000, meaning the Social Value commitment of £77,575.36 per annum is approximately 39% additional to the annual value of the contract – well in excess of the Council’s initial expectations.


Entries for the National Social Value Awards 2020 are now open! We encourage organisations from across the public, private and third sectors to submit case studies that show how they are leading, innovating and delivering social value for the communities they work in.

Visit for full details on how to submit your entries and to view the judging criteria. The awards are free to enter - submission deadline 20 November 2019.


Entries for the National Social Value Awards 2020 are now open!

We encourage organisations from across the public, private and third sectors to submit case studies that show how they are leading, innovating and delivering social value for the communities they work in.

Visit for full details on how to submit your entries and to view the judging criteria. The awards are free to enter - submission deadline 20 November 2019.

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Anna Farquharson